Medium posts
- Sharing the story of the Practitioner stories - 20 April 2022 Collective
- Time to reflect - 31 January 2022 Collective
- Awareness and Communication of Service Design - 6 December 2021 Collective
- Organisational barriers - 12 November 2021 Collective
- Working with people - 28 October 2021 Collective
- The Future of Service Design - 11 October 2021 Collective
- Have you heard of the Scottish Approach to Service Design? - 25 September 2021 Collective
- Ethical responsibility and missing debates in service design - 31 August 2021 Collective
- Being part of a community - 22 June 2021 Collective
- How it started / How it’s going - 2 June 2021 Collective
- Sharing - 11 May 2021 Collective
- Service design contributions in public and third sectors in Scotland - 29 April 2021 Collective
- Service design contributions in public and third sectors in Scotland - 29 April 2021 Collective
- Motivations, skills and learning of the practitioners - 22 April 2021 Collective
- Service design practice in the Scottish public and third sectors - 8 April 2021 Collective
- We’ve launched the Practitioner Stories website! - 16 February 2021 Collective
- Lots of feedback and ideas thanks to a busy week - 12 February 2021 Collective
- Stories of Service Design in Scotland - 12 January 2021 Collective
- Practitioner Stories - 27 October 2020 by Stéphanie
- A good start & a thank you - 8 September 2020 by Angela
- Remember that tweet - 10 June 2020 by Angela
Surveys
- Can you tell us about your journey to service design practice? - about 5min
- Results of this survey so far on Medium (09/08/21) or on this website if you prefer
Events
UX Edinburgh Meetup - Monday 04 April 2022
We presented our project. You can access the slides we used on the day.
UX Glasgow Meetup - Wednesday 03 March 2021
We presented the project during their Special Service Design event.
You will find lots of resources about service design on that page as well.
SDS Gathering - Guests co-creators on Thursday 4 February 2021
Write up about the gathering (Medium post).
Podcasts
We were invited to talk about the project on the UX Soup podcast in April 2022.
Listen to the episode. There is also a transcript if you prefer.
Videos
We are going to try to produce more of them as a different way to present the data.
For now, just two, to explain the big Miro board showing all our insights over the five themes
Quick tour of the Miro board
Analysis overview
First workshop - Tuesday 2 February 2021 - Exploring contributions and challenges
- see the work on the day as a PDF here
- look at the Miro board for it (open for comments)
- see the summary as Google slides
- or go through the slides below