We are providing summaries of insights and analysis to make is easier for anyone interesed in this research to read about it but also to use it to explore further. We aim to finish by the end of 2021. Watch this place!
Initially, we used Medium Posts and Miro to share our research. This website is an attempt to show it differently.
After the first phase of analysis, 5 themes emerged:
- Service design work and contributions
- Scottish Approach to Service Design (SAtSD)
- Working with people
- Skills and Learning
- Service design community
For each theme, there are general insights and we have grouped the challenges seperately on Miro as well as the aspirations for the future.
Explore a theme
In the navigation menu you can select a theme. You then land on the introduction page for it. From there, you can access the other pages: General, Challenges and Future.
Different level of detail
Within each theme, there are sub-themes and for each of them, you will find a list of clusters of insights.
If you want to learn more about a specific one, select it:
- all the quotes from participants which support this cluster of insights will appear under it
- select again to close it
It’s an attempt to make all our data more accessible but we do realise it’s still very complex.
We are open to suggestions and welcome feedback.
You can get in touch with us individually on the Service Design in Scotland or the Public Sector Design in Scotland Slack, on Twitter or LinkedIn.
- Angela F. Orviz (on Twitter)
- Serena Nüsing (on LinkedIn)
- Stéphanie Krus (on Twitter)
- Practitioners Stories (on Twitter)
You can also email us at: email@example.com
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